Terms and conditions

Last updated 19 September 2026.

These terms are the agreement between you and the sales-man team for your use of sales-man.net and the app at /app. By creating an account you accept them.

1. The service

sales-man reads activity from the WhatsApp groups and contacts you choose to track, via your own chat-man.net account, and shows you which conversations have gone quiet. It also stores notes and contact details you enter. It does not send messages and it is not a substitute for WhatsApp.

2. Your account

• You must be at least 16 and able to enter a contract.
• One person per account. Keep your password to yourself.
• You are responsible for everything done under your account, and for telling us promptly if you think someone else has got into it.

3. Trial, price and payment

• New accounts get a 3-day free trial.
• A valid payment card is required to start the trial. Nothing is charged during it.
• After the trial, the subscription is US$5 per month, charged in advance and renewing automatically until cancelled.
• Payments are handled by Stripe. Applicable VAT or sales tax is added at checkout and shown before you confirm.
• We may issue coupon codes that make an account free indefinitely. A coupon can be withdrawn for abuse, and is not transferable or redeemable for cash.
• If a payment fails we may suspend access to the product while leaving billing and settings reachable so you can fix it.

4. Cancelling and refunds

Cancel any time from Settings; access continues until the end of the period you have paid for, and the subscription does not renew. We do not pro-rate part months. If something went genuinely wrong — a charge you did not expect, a service failure on our side — email support@sales-man.net and we will sort it out rather than hide behind this paragraph. Statutory cancellation rights, where they apply to you, are unaffected.

5. Your data and your content

The conversations, notes and contact details in your account are yours. You grant us only the licence needed to run the service for you: to store that content, process it to work out conversation activity, and show it back to you. We do not use it to train models and we do not share it, as set out in the privacy policy.

You confirm you are entitled to bring the conversations you track into sales-man, and that doing so does not breach any duty of confidence or local law you are subject to. Some jurisdictions restrict recording or retaining communications; that judgement is yours to make.

6. Acceptable use

You agree not to:

• use sales-man for spam, harassment, or unsolicited bulk outreach;
• track conversations you have no legitimate business reason to follow;
• attempt to break, overload or reverse-engineer the service;
• resell access or run it as a service for third parties without our agreement;
• use it in a way that breaches WhatsApp's or chat-man.net's own terms.

We may suspend or close an account that does any of these.

7. Third-party services

sales-man depends on chat-man.net for its WhatsApp connection, and on Stripe for payments. Those are separate services with their own terms, and we do not control them. If chat-man.net changes, restricts or ends its API, parts of sales-man may stop working; we will tell you and, if the service becomes substantially unusable, refund the unused part of your current period.

8. Availability

We aim for sales-man to be available and correct, but we do not promise it will be uninterrupted or error-free, and we do not guarantee that every message will be captured — chat-man.net only records activity while your WhatsApp device is online and only from the point it began tracking a conversation. Treat sales-man as an aid to your follow-up, not the sole record of your business.

9. Liability

Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law. Subject to that, our total liability for any claim relating to sales-man is limited to the fees you paid us in the twelve months before the claim, and we are not liable for lost profits, lost business, lost deals or lost data.

10. Ending it

• You can delete your account at any time from Settings. That is immediate and final.
• We can end this agreement with 30 days' notice, or immediately if you breach these terms in a serious way. If we end it without cause, we refund the unused part of your period.
• After deletion we keep only the anonymous record described in the privacy policy.

11. Changes to these terms

We may update these terms. If a change materially affects you we will email you at least 14 days before it takes effect; continuing to use sales-man after that means you accept it. If you do not, cancel and we will refund the unused part of your period.

12. Governing law

These terms are governed by the laws of the jurisdiction in which the sales-man team is established, and disputes go to its courts. If you are a consumer, this does not remove the protection of mandatory rules of the country you live in.

13. Contact

support@sales-man.net.